CASE STUDIES.

Capturing the Voice of the Customer to Inform Future Health & Wealth Benefits Design and Service Model

Modernizing the Global Onboarding Process for Professional and
Shop Floor New Hires 

Workforce Experience Designer & Researcher

Workforce Experience Designer & Researcher 
Engagement Manager

Deepening Connections & Growing Membership

Service Designer

Forming Meaningful Connections with Employees

During the Covid-19 Crisis

HR Hackathon Alliance Participant

Service Designer & Product Designer, Workplace Experience

Growing Plasma Donations & Improving Center Efficiency 

Design Sprint Co-Leader & UX Designer

Finding Fitness Partners On Demand 

UX Designer & Researcher

Attracting New Applicants

& Increasing Engagement

UX Designer

Providing More Transparency &

 Building A Personal Connection With Shoppers

UX Designer

Improving the Scheduling Experience
for Girls Mentorship Platform

UX Designer & Researcher

Driving Strategic Business Decisions

Researcher

Redesigning the Recruitment Process & Candidate Experience

HR Manager, Employee Experience

Simplifying The "For Sale By Owner" Real Estate Process

UX Designer & Researcher